AMERICAS
APAC
EMEA

How One Company Reduced SOC 2 Audit Work by 80%

¼
lower total cost of ownership
80%
faster audit evidence collection
SOC 2
compliance achieved and maintained
¼
lower total cost of ownership
80%
faster audit evidence collection
SOC 2
compliance achieved and maintained
“Our teams needed clarity we could trust. Sysdig became the source of truth on which the organization could take action.”
SENIOR ENGINEERING MANAGER
GLOBAL DIGITAL INFRASTRUCTURE PROVIDER

Company Overview

The company operates a large, distributed infrastructure platform and supports both bare-metal and Kubernetes-based services across a global footprint. Its platform engineering organization anchors this foundation, managing the automation and reliability that customers depend on. At this scale, even routine changes can influence performance across regions, which makes visibility essential to keeping services stable.

As the platform matured and more teams built on top of it, engineering leaders recognized the need for a clearer and more consistent view of how applications behaved across environments. They wanted a source of truth that could support daily operations, inform long-term planning, and help teams act with confidence.

Business Challenges:

  • Limited runtime visibility made it difficult to validate SOC 2 controls with confidence.
  • Engineering and security teams relied on inconsistent tooling that obscured ownership and slowed action.
  • A fragmented set of platforms introduced redundant costs and conflicting signals across groups.
  • Manual evidence gathering consumed weeks of senior engineering time and put pressure on audit timelines.
Global Digital Infrastructure Provider
Global Infrastructure Provider Cuts SOC 2 Audit Work by 80%
headquarters

Industry: Infrastructure Software & Services

Infrastructure: Edge/Bare Metal

Orchestration: Kubernetes (self-hosted)

Solution: Sysdig Secure

Company Overview

The company operates a large, distributed infrastructure platform and supports both bare-metal and Kubernetes-based services across a global footprint. Its platform engineering organization anchors this foundation, managing the automation and reliability that customers depend on. At this scale, even routine changes can influence performance across regions, which makes visibility essential to keeping services stable.

As the platform matured and more teams built on top of it, engineering leaders recognized the need for a clearer and more consistent view of how applications behaved across environments. They wanted a source of truth that could support daily operations, inform long-term planning, and help teams act with confidence.

Business Challenges:

  • Limited runtime visibility made it difficult to validate SOC 2 controls with confidence.
  • Engineering and security teams relied on inconsistent tooling that obscured ownership and slowed action.
  • A fragmented set of platforms introduced redundant costs and conflicting signals across groups.
  • Manual evidence gathering consumed weeks of senior engineering time and put pressure on audit timelines.
Global Digital Infrastructure Provider
Global Infrastructure Provider Cuts SOC 2 Audit Work by 80%
headquarters

Industry: Infrastructure Software & Services

Infrastructure: Edge/Bare Metal

Orchestration: Kubernetes (self-hosted)

Solution: Sysdig Secure

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Challenges

An Audit Burden That Couldn’t Scale

The organization faced increasing pressure to prepare for a SOC 2 audit while running a large Kubernetes environment on a high-volume bare-metal platform. Logs flowed into a centralized logging platform, but teams still had to review evidence by hand, and that work often took weeks. Previous compliance issues added pressure and left little time to correct problems before deadlines.

The tools in use were not meeting the moment. Prisma Cloud (now named Cortex Cloud) produced noisy findings and lacked the detail needed for SOC 2. Open source tool Trivy handled basic image scanning, but teams still struggled to see what was happening at runtime. Each engineering group used its own set of tools, which created a fragmented environment with blurred ownership and uneven visibility.

As the platform grew, these gaps became harder to ignore. Teams could not always tell whether an issue reflected normal behavior or something that required attention. Engineering leaders needed a clearer way to understand how workloads behaved across clusters and a shared picture of risk that people across the organization could trust.

Solutions

Choosing the Right Foundation for Runtime Clarity

The team began by looking at Falco, the open source runtime security project originally developed by Sysdig. Falco offered the right technical foundation, but managing it in production would have required full-time engineering effort to tune rules and maintain detections. During a demanding audit year, that level of investment simply wasn’t feasible.

Sysdig provided a more practical path forward. The platform builds on the deep threat detection capabilities of Falco and adds end-to-end cloud security solutions from vulnerability management to incident response. With Sysdig, the team gained an immediate and trustworthy view of activity inside their clusters that could fuel decisions across the software life cycle. Engineering and security groups no longer had to stitch together partial signals from different tools and could rely on a single platform to see how workloads behaved in real time.

This level of clarity became the foundation for improving both compliance and daily operations. It also gave teams confidence in the signals they shared across the organization.

“When we say that the data comes from Sysdig, people take it seriously. It has earned trust across the organization.”

Senior Engineering Manager, Global Digital Infrastructure Provider

Real-Time Insights That Teams Could Act On

With Sysdig in place, teams finally gained a clear and dependable view of activity inside their clusters. Instead of sorting through noisy alerts or trying to reconcile conflicting signals from different tools, engineers could see which workloads were running, how dependencies behaved, and when something in the environment deviated from the norm. The ability to focus on what mattered most changed how they approached investigations and day-to-day operations.

The platform engineering team also wanted to support other groups across the organization with better context. Sysdig helped them share information that teams could act on immediately, whether they needed to adjust a configuration, investigate unexpected behavior, or confirm the impact of a new deployment. This clarity gave people confidence to make decisions without waiting for manual validation.

“Sysdig helps us provide information that other teams can immediately act on. That makes a noticeable difference in how fast we can respond.”

Senior Engineering Manager, Global Digital Infrastructure Provider

The trust in Sysdig’s data changed the tone of cross-functional conversations. Instead of debating whether a finding was real, teams could align quickly, make decisions with shared context, and reduce the delays that had previously slowed investigations.

Transforming Compliance Through Automation and Visibility

As the next audit cycle approached, Sysdig began to reshape how the team approached compliance. Instead of relying on manual log reviews or discovering issues late in the process, engineers could see potential gaps as they emerged. Controls were evaluated continuously, and evidence was gathered automatically in the background, giving the team a clearer sense of where they stood throughout the year.

It didn’t take long for the impact to become clear. Work that had once taken weeks of collecting and reconciling logs was now completed in minutes. Rather than brace for the uncertainty that typically came at the end of the audit cycle, the team could monitor their posture in real time, make adjustments early, and enter the process with far fewer surprises.

When the audit finally arrived, the organization stepped into it with a level of confidence they had not experienced before. Sysdig provided a consistent view of the environment, clear documentation of controls, and the context needed to discuss findings with auditors in a straightforward and informed way.

“Sysdig has made audits a hundred times easier. Without it, succeeding on that audit would have been very hard – maybe impossible.”

Security Engineering Manager, Global Digital Infrastructure Provider

The benefits extended well beyond that audit year. With compliance work automated and surfaced through a single, trusted platform, the team could devote more time to engineering priorities and strengthen the practices that supported long-term growth. Sysdig helped turn compliance from a periodic scramble into a steady, predictable part of their operations.

Tool Consolidation and Meaningful Cost Savings

As Sysdig became part of the team’s daily workflow, the broader operational and financial impact came into sharper view. The company estimated that building and maintaining an equivalent in-house solution on Falco would have required three to four times the total cost of ownership. Sysdig delivered the depth of visibility they needed while avoiding an investment that would have pulled focus away from core engineering work.

The shift also allowed the organization to simplify its tooling landscape. What had once required multiple dashboards, vendor licenses, and cross-team integrations was now manageable through a single platform. The reduction in overhead made day-to-day work more efficient and helped eliminate the fragmented processes that had slowed collaboration in the past.

“We ran the numbers, and doing this in-house would have cost three to four times more. Sysdig let us consolidate tooling and avoid a level of ongoing spend we couldn’t justify.”

Security Engineering Manager, Global Digital Infrastructure Provider

With fewer tools to maintain, engineers regained time that they had previously spent stitching together information from different systems. They could redirect that effort toward development, performance, and strengthening the reliability of the platform. As the platform matured, visibility, compliance, and runtime security converged into a single, more sustainable model.

By consolidating key capabilities into one trusted platform, the company replaced a recurring operational burden with a clearer and more scalable foundation for growth.

Clarity That Supports Confident Operations

With Sysdig, the organization gained the clarity and consistency it needed to operate with confidence. Teams worked from a shared view of runtime activity and knew where real risk lived, which let them rely on trusted information instead of manual reviews or fragmented tools. Compliance became predictable, daily operations became smoother, and leaders could focus on growth instead of firefighting. Sysdig helped turn visibility into an advantage, allowing the organization to innovate at speed while keeping a complex global platform secure.

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